Social media in companies with Office 365
Social media in companies with Office 365 |
Knowledge can be a decisive competitive advantage for companies. The second part of our "Social Media in Companies" series is about Microsoft SharePoint Online and Social Intranet. Be inspired and discover numerous application scenarios of the enterprise content management system based on practical examples.
How we use SharePoint
Online at Net at Work
SharePoint Online combines organizational information,
documents, and applications in one place and supports internal knowledge
management. At Net at Work, we use the web application from Microsoft primarily
for file collaboration and as a basis for portals and business applications.
Digital Workplace:
Central access to Office 365 applications
The SharePoint Online menu - the so-called "Microsoft
365 app launcher" - enables direct access to preferred Office 365
applications. Create a new Word, Excel, PowerPoint or OneNote document, Forms
survey, or Sway page with one click. The overview of the files last used accelerates
access to continue editing an existing document quickly and easily.
Social Collaboration:
Dynamic and time-saving collaboration on Office 365 documents
Create, store and share content no matter where you are.
Files stored in SharePoint Online allow seamless file collaboration, several
people can work on an Office 365 document at the same time. Co-authoring allows
up to 99 colleagues to work on a document at the same time, saving time and
improving team communication. This prevents numerous document copies from being
created in different locations by different people and ultimately having to be
merged into one document.
If a document is edited at the same time, changes can even
be tracked live in the document. A cursor with the name of the team member
marks the current editing position.
To communicate feedback, queries, or change requests, we
recommend mentioning them with the @Name command via the comment function. The
relevant persons will then automatically receive an e-mail notification.
Social intranet:
Central provision of company publications with the possibility of interaction
The Net at Work social intranet is based on SharePoint
Online and Powell 365. The social news platform bundles publications from
internal and external social media channels and websites. Interaction options
allow communication in both directions and support employees in sharing
knowledge and learning from others. The central provision of company-wide
publications ensures dynamic knowledge transfer. The aim of a social intranet
is to promote interactive collaboration and thus bring about a change in
corporate culture.
Social intranet
compared to the classic intranet
The intranet has evolved over time. The social intranet is
also aimed at a clearly defined group of people, for example within a company.
In contrast to the classic intranet, however, it is available regardless of
device and location, so that employees without a stationary PC workstation (eg
mobile employees, so-called first-line workers) can also access it. Social
media features ensure direct feedback on the content in the social intranet.
Communication across departmental and hierarchical boundaries increases
motivation and promotes exchange within the company. At Net at Work,
departments such as the change management team regularly publish project
experiences and thus actively contribute to knowledge transfer within the
company.
Differentiation of
social media tools in the company: Yammer vs. social intranet
Unlike Yammer, the publishing source is different for SharePoint
Social Intranet with Al Rafay SharePoint
Consulting. An in-house editorial team consisting of people from different
departments provides the information. In addition, the filter options for the
social intranet search are far more powerful. In addition, the social intranet
presents all information clearly in one place. There are no groups like in
Yammer, instead, team and campaign pages ensure that the content is structured.
The social intranet
interface at a glance
SharePoint Online is offered as a web application, iOS, and
Android app. Comprehensive device- and location-independent access is therefore
ensured. The addition of a tab in Microsoft Teams also allows direct integration
of SharePoint pages such as that of the social intranet into the teamwork tool.
News bereich &
Quick Links
The header area of the Net at Work social intranet shows
external publications in the web blog and internal posts on SharePoint team websites
in a slide show. This gives employees a quick overview of current publications.
Quick links designed with attractive icons refer to
organization-wide content and functions, tailored to the individual needs of a
company. Among other things, the Net at Work Quick Links enables access to
digital business processes. The creation of a vacation application, a sick
note, and the application for overtime compensation can thus be carried out in
accordance with the rules and location-independent directly from the social
intranet.
Appointment and event
overview provides information and breaks down barriers
The most important dates will then follow on the Net at Work
social intranet. This includes internal and external events and the birthdays
of our employees. An informal congratulation on this occasion promotes the
dismantling of social barriers and expands one's own network.
Social media channels
encourage direct feedback on the social intranet
The seamless integration of Microsoft-based social media
channels makes it possible to discover, like, or comment on company -internal
Yammer posts and stream videos directly on the company's social intranet.
Not all employees have accounts on public social media
applications such as Instagram, Twitter, and YouTube. The embedding of the
latest external publications standardizes the level of knowledge and encourages
the distribution of social media posts.
The central provision
of current documents
A separate area shows the latest changes or uploads of
documents released company-wide. For us, this includes the corporate vision and
strategy, guidelines, and telephone numbers. The central provision supports the
transfer of information.
Social intranet
search for dynamic knowledge management and expert identification
Searching the social intranet also offers a wide range of
options. For example, after vacation, the * command filters the most recent
posts, documents, people, and customers during the absence with a limitation of
the publication period.
A people search supports employees in networking. The
information stored in the Office profile on a voluntary basis includes the date
of birth, skills, projects, and hobbies. Within the company, profile
information contributes to open communication and the identification of experts.
Conclusion:
advantages through the successful introduction of a social intranet
In summary, the introduction of social intranet results in
the creation of an interactive, networked workforce. This promotes knowledge
building in the company and leads to an increase in productivity.
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